Answers To Common Questions
Read through some of our frequently asked questions or reach out to us today if you have more or need clarification.
Do You Service Outboard Engines?
We provide preventative maintenance service to Yamaha, Mercury, Suzuki, and Evinrude engines.
What If You Don't Have The Item In Stock?
We are an authorized dealer for major marine electronic and marine audio brands. If we do not carry an item in stock, then we can usually get it delivered on special order within 1-2 business days.
How Do I Schedule An Appointment?
You can schedule an appointment by calling us at 813.310.9409 or sending a message through our quote request form.
Do You Offer Post-Installation Training & Support?
Yes. We want to make sure you understand how to operate your new marine electronics and/or marine audio systems to ensure you're getting the most out of your purchase. Marine electronic manufacturers have invested significant time and money towards making their products more intuitive and user-friendly. However, it can still be intimidating or frustrating to spend time learning how to use a new system. We work to eliminate that frustration by walking you through your new system to ensure you understand its capabilities and how to access them. If the components you purchase include autopilot, we will conduct a sea trial on your boat to ensure it's operational, and coordinate a time to do the same with you aboard. Depending on where the sea trial occurs, we'll probably pass on some fishing tips too.
What Is Your Return Policy?
Our goal is your satisfaction; therefore we offer a 20 day return policy.
You can return any Unopened product to us for any reason for a full refund of purchase price less shipping within 20 days of purchase. There will be a $15 per box fee deducted from your refund.
Any item used can not be returned unless there is a manufacture defect. Any product to be returned first must be within the 20 days from purchase and will require a return Authorization number (RMA#).
NOTE: Special orders, opened software or navigation charts, AIS Equipment, EPIRB's, PLB's and land Liferafts are not returnable.
Returns will not be accepted or refunded after 20 days from the date of sale.